Privacy Policy

This Privacy Policy governs the manner in which “E-deeplink” collects, uses, maintains, and discloses information collected from users (the “User”) of the https://e-deeplink.net website (the “Site”) and mobile applications (the “Soft”) owned and operated by E-deeplink and the services available through our Site and App (collectively, the “Services”). This Privacy Policy applies to the Site and all Soft and Services offered by E-deeplink (“Our Soft and Services”). By using our Site or Soft you automatically agree with and accept all of the terms and conditions contained in the Terms and Conditions and the Privacy Policy before you become a User. This Privacy Policy is an integral part of the Terms and Conditions of E-deeplink. The GDPR Compliance and the Cookie Policy are the integral parts of this Privacy Policy. Our Site is not intended for children and you must be an adult (at least 18 years old) to use the Site.

1. COLLECTING THE INFORMATION

1.1. Why do we collect information

We render Services to a User by means of Site and the Soft. We collect User`s information only on the purpose of improving their experience of using our Services and Soft, facilitating the use of our Services and Soft more expediently, and obtaining the information that a User needs in a faster and more accurate way.

1.2. Classification of information.

The information generated during the use of our Services and Soft may be categorized into the following two types depending on the fact whether a User is identifiable or not.

Identifiable personal information: name, email address, and/or phone number, and other similar information of the Users.

Unidentifiable personal information: the type of device and technical information about User`s means of connection to our Site or our Soft, such as the operating system and the Internet service providers utilized and other similar information.

2. MEANS OF INFORMATION COLLECTION.

2.1. INFORMATION WE COLLECT DIRECTLY FROM YOU:

2.1.1. Information you submit:
We may collect personal identification information from a User in a variety of ways, including, though not limited to, during the Site or Soft visiting, registration in the Soft or Site, placing an order, subscribing to the newsletter, filling in the form, and throughout other activities, services, features or resources we make available on the Site or in our Soft. Users may be asked to provide name, email address, and/or phone number. We collect personal identification information from a User only if they deliberately submit such information to us. Users can always refuse to supply information that is identified as personal, except the situations when it may prevent them from being engaged in certain Site related activities.

The User needs to log in with the aim to use the Soft. Under no circumstances will the information the User provides during log in be passed on or disclosed to anyone. All the information the User`s provides when creating a profile is stored locally only on the User`s smartphone. E-deeplink does not collect / store / back up this information.

When logging into the Soft you are bound to meet the following terms:
- You must be 18 years or older to use the Site or the Soft.
- You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
- You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process and provide all the necessary details to the support center.
- You are responsible for maintaining the security of your Account and the accompanying password (the “Password”).
- You are responsible for all the data posted and activity that occurs under your Account.
- You may not use your Account or App for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

2.2. INFORMATION WE COLLECT AUTOMATICALLY:

2.2.1. Technical data.
Through our Soft we may collect technical data and related information, including but not limited to, technical information about your device, system, application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to such App. When you use any of our App, the App may automatically collect and store some or all of the following information from your mobile device, including without limitation your preferred language and country site (if applicable); your phone number or other unique device identifier assigned to your mobile device; the IP address of your mobile device; the manufacturer and model of your mobile device; mobile operating system; type of mobile Internet browsers you are using; and information about how you interact with the App, such as how many times you use a specific part of the App over a given time period, the amount of time you spend using the App, how often you use the App, actions you take in the App, and how you engage with the App. We use this information to administer our Site and App, to track Users` movements around our Site and App, to gather demographic information about our User base as a whole; to track trends in usage and volume statistics to create a more efficient and usable Site and App; and to determine areas of the Site and App that could be improved to enhance the User experience.

2.2.2. Web browser cookies.
Our Site may use “cookies” to enhance User experience. User`s web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may set up their web browser to refuse cookies, or to be warned when cookies are being sent. It should be taken into consideration that if they do so, some parts of the Site may not function properly. Here you can find our Cookie Policy. We use this information to do internal research on our users` demographics, interest, and behavior to better understand, protect and serve you and our community.

3. HOW DO WE USE COLLECTED INFORMATION

3.1. E-deeplink may collect and use User`s personal information for the following purposes:

To improve customer service. Information Users provide helps to respond to customer service requests and meet the support needs more efficiently.

To personalize User`s experience. We may use information generally to understand how Users as a group employ the Services and resources provided by us.

To improve our Site. We may use feedback a User provides to improve our Soft and Services.

To send recurring emails. We may use the email address to send User information and updates relevant to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related Soft or Services information, etc. At any time, a User is able to unsubscribe from receiving future emails, we include detailed instructions at the bottom of each email or the User may contact the support team via the Site.

To provide the Services through the Soft to you. Ease use of our Soft and Services by eliminating the need to re-enter information; respond to your inquiries about our offerings; improve our content and Soft offerings; and customize the Site and Soft content, layout, and Services.

4. DISCLOSURE OF PERSONAL INFORMATION

4.1. We respect and protect User`s privacy and by establishing this Privacy Policy we warrant that we will not disclose User`s personal information to any third party, unless:

The User agrees to publicize his/her personal information;
User`s personal information is required by law, governmental or judicial organizations;
In case of emergency (force majeure) or if the information is required to be disclosed in order to protect the lawful rights and interests of E-deeplink or other users or to guarantee the public security and maintain public interest.

4.2. E-deeplink does not disclose, pass, sell, share, trade, or rent Users personal identification information to third parties.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users of the Site with our business partners, trusted affiliates and advertisers for the purposes outlined above.

4.3. User content.

E-deeplink do not store, control or claim ownership of any content created by Users of the Soft. The User recognizes that deleting Soft data from your device, or losing a device or a problem with your device, may result in the loss of all data. You are responsible for backing up your data.

5. HOW WE PROTECT YOUR INFORMATION

5.1. We apply a range of security technologies and take measures to protect the information

and data stored in systems against unauthorized access, use or disclosure of the same data. Specific technical measures will be taken occasionally with the aim of technical and business development. We will devote the best efforts to protect the security of User`s information but are unable to offer any guarantee due to the complexity of the Internet security environment. All the information that is transferred via our Soft is encrypted and protected by HTTPS connection.

6. REMOVAL OF DATA

6.1. Account Data.

In the event that a User wants to remove any personal data that was previously collected, E-deeplink will permanently delete such data from our database. Please contact our support team directly to do so.

7. THIRD PARTY SERVICES

7.1. There are certain third party services where all User`s information will be deleted instantly upon User`s request while there are other third-party services which will not.

For example, if the User wants to have their contact information removed from our email delivery service provider, this can be done immediately. However, in terms of billing related data, this is required by law to keep for 10 years. The actual credit card details are not stored with us anyway.

8. DATA PORTABILITY

8.1. E-deeplink Users can ask to receive their personal data in a commonly used format.

Contact E-deeplink support to request this information by email.

9. MANAGING YOUR INFORMATION

9.1. Choice/opt-out.

We communicate with Users who subscribe to our Services on a monthly basis via email. We may use your email address to confirm your opening of an Account, to send you notice of payments, to send you information about changes to our Soft and Services or to provide those Services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional. We provide you the opportunity to exercise an opt-out choice during sign up if you do not want to receive other types of communication from us. This includes things such as updates from us regarding new features or general web development and/or performance articles

9.2. Accuracy and Retention of Data.

We do our best to keep your data accurate and up to date, to the extent that you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes. Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. The retention period shall not exceed the duration of our business relationship with you unless we have a legitimate business interest need to retain the information for a longer period. We may also retain and use your information in order to comply with our legal obligations, resolve disputes, prevent abuse, and enforce our agreements.

10. 3RD PARTY SERVICE GDPR AND PRIVACY SHIELD COMPLIANCE

At times, we use third-party services to help better serve our Users. Our email delivery service provider is an example of this. In this case, User`s information such as an email address is shared with the third party service, provided the User has given consent to receive emails from us. We`ve audited the third party services used at E-deeplink and as far as we know, they are GDPR compliant and Privacy Shield certified. Here you can find more information about E-deeplink The GDPR Compliance.

11. ADDITIONAL TERMS FOR CALIFORNIA CONSUMERS

11.1. CCPA REQUESTS

11.1.1. Due to the CCPA California residents are provided with specific rights regarding the collection and storage of their personal information.

11.1.2. California residents may apply to us with requests as detailed below by contacting us by emailing to support@e-deeplink.net .

11.1.3. No Discrimination. We will not discriminate against any consumer for exercising their rights under the CCPA.

11.1.4. CCPA Information Request Rights

11.1.4.1. You have the right to request the provision of the following information about our collection and use of your personal information over the preceding twelve (12) months.

11.1.4.2. If upon receipt of a verifiable consumer request has been confirmed through our review of the information you provide in your request, we will disclose to you:
The categories of personal information we have collected about you.
The categories of sources from which the personal information is collected.
The business or commercial purpose for collecting that personal information.
The categories of third parties with whom we share or have shared that personal information.
The specific pieces of personal information we collected about you.

11.1.5. CCPA Deletion Request Rights

11.1.5.1. You have the right to request that we delete any of the Personal Information collected from you and retained, subject to certain exceptions and your verification.

11.1.5.2. Your request to delete the Personal Information collected may be denied if it is necessary for us to retain your information under one or more exceptions listed in the CCPA.

11.2. WE DO NOT SELL AND DO NOT SHARE YOUR PERSONAL INFORMATION

11.2.1. We do not sell personal information collected about you to third parties.

11.2.2. We do not share your personal information with outside third parties without your consent, unless instructed by you for the purpose of providing you the Services.

12. CHANGES TO THIS PRIVACY POLICY

E-deeplink has the right to update this Privacy Policy at any time. Once it has been done a notification will be published on the main page of the Site. The date of this document update is at the bottom of this page. We encourage the User to check this page for any changes systematically to stay informed about how we protect the personal information we collect. By using Our Soft and Services User acknowledges and agrees that it is their responsibility to review this Privacy Policy periodically and become aware of the possible modifications.

13. YOUR ACCEPTANCE OF THESE TERMS

By using this Site and (or) the Soft, the User signifies their acceptance of this Privacy Policy. If the User continues to use the Site (or) the Soft after the changes to this Privacy Policy has been introduced they prove the fact that these changes have been accepted by the User.

14. CONTACTING US

If you have any questions concerning this Privacy Policy, the practices of the Site, or the Soft, or your dealings with the Site or the Soft, please contact us.